Privacy Policy

Privacy Policy

Effective Date: December 3rd, 2024
Welcome to Fringe Learning. Your privacy is important to us, and we are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, fringe-learning.com, and engage with our services.

1. Data Controller Information

The data controller responsible for your personal data is:
Fringe Learning
Avenue des Rossignols 17, 1970 Wezembeek-Oppem, Belgium
Email: info@fringe-learning.com

2. Data We Collect

We may collect the following types of personal data:

  • Information you provide directly: Name, email address, billing address, payment details, and any additional information you include in forms or communications.
  • Automatically collected data: IP address, browser type, operating system, pages visited, time spent on the website, and other analytical data through cookies and similar technologies.
  • Transaction data: Information about purchases made through the website, including course registrations and payment confirmations.

3. How We Use Your Data

We use your personal data to:

  1. Provide and manage our services, including course access and customer support.
  2. Process payments and issue invoices.
  3. Send newsletters, promotional materials, and updates (with your consent).
  4. Improve our website and services through analytics.
  5. Respond to inquiries and feedback.
  6. Comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual necessity: To provide the services you request.
  • Consent: For marketing communications and optional features.
  • Legitimate interests: To improve our services and ensure security.
  • Legal compliance: To fulfill regulatory and tax obligations.

5. Data Sharing

We do not sell or rent your personal data to third parties. However, we may share your data with:

  • Service providers: Payment processors, email marketing platforms, and website hosting providers, solely for providing our services.
  • Legal authorities: If required by law, court order, or to protect our legal rights.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website performance.

  • Essential cookies: Necessary for website functionality.
  • Analytics cookies: To gather data on website usage (Google Analytics or similar tools).
  • Marketing cookies: For targeted advertising, if applicable.

You can manage your cookie preferences through your browser settings or our cookie banner.

7. Data Retention

We retain your personal data:

  • For as long as necessary to fulfill the purposes outlined in this policy.
  • To comply with legal obligations (e.g., tax records for seven years).
  • Until you request deletion, where applicable.

8. Data Security

We take appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of sensitive data during transmission (e.g., SSL/TLS).
  • Restricted access to personal data to authorized personnel only.
  • Regular review and updating of our security practices.

9. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  1. Access: Request access to your personal data and obtain a copy.
  2. Correction: Request corrections to incomplete or inaccurate data.
  3. Deletion: Request the deletion of your personal data, where applicable.
  4. Objection: Object to the processing of your data based on legitimate interests.
  5. Portability: Receive your data in a structured, machine-readable format.
  6. Withdraw Consent: Withdraw your consent for marketing communications at any time.
  7. Complaint: File a complaint with a data protection authority if you believe your rights have been violated.

To exercise your rights, contact us at info@fringe-learning.com

10. International Data Transfers

As Fringe Learning is based in Belgium, your data is processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs).

11. Updates to this Privacy Policy

We may update this policy periodically. Changes will be posted on this page with the updated effective date. We encourage you to review this page regularly to stay informed about how we protect your data.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:
Fringe Learning
Avenue des Rossignols 17, 1970 Wezembeek-Oppem, Belgium
Email: info@fringe-learning.com

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